Counselling Management Software for Schools.
Explore the features and functionalities of our software.
Our software was intentionally built with a school-specific environment in mind.
Initially developed in direct collaboration with school counsellors and ultimately driven by the needs they identified, all ongoing software improvement involves a carefully considered and curated process to ensure we continue to speak to that narrative.
Explore the features and functionalities of our software below.
Notes.
Create and store digitised entries directly within each student profile.
Upload external files in word.doc, excel.doc, image and PDF formats.
Export a PDF case note history for a student with a single click.
Add backdated entries to build a full student history.
Build a cache of frequently used case note templates for quick application.
Filter a student history to view specific interaction types or keywords.
Quick-view a summarised table of entries including dates, notes and attachments.
Categorise individual entries by the specific type of interaction.
Utilise case note #tags to inform insights reporting.
View and manage a live list of incomplete draft entry reminders.
Customise entries with inbuilt text formatting options.
Restrict visibility of individual entries to a selected user/s.
Record appointment non-attendance by a student with a single click.
Schedule.
Create and manage student appointments from the calendar interface.
Set and manage follow up reminders for student related tasks.
Align appointments to existing school timetables, or select custom timeframes.
Opt-in to send automated appointment notification emails to students.
Apportion time blocks to indirect or whole-of-school support related tasks.
Toggle calendar displays between day, week or month views.
Quick view a list of appointments, reminders and other events each day.
Navigate directly to a student profile from an associated calendar entry.
Integrate.
Automate the import and ongoing update of student data.
Minimise risk with our one-way, read only student data sync process.
Sync student data stored within TASS via direct API integration.
Sync student data stored within the school SIS via indirect Wonde API integration.
Leverage existing Wonde integrations to facilitate sync setup.
Integrate with SIS platforms including Edumate, ICON, KAMAR, SIMON and Synergetic.
Onboarding process requiring minimal school ICT department assistance.
Once onboarded, our software is intentionally designed to run independently.
Easily update integration settings related to school SIS changes.
Update.
Live software updates enhance security and improve user experience.
Planned out-of-hours large scale rollouts prevent interruption to users.
Perpetual security upgrades increase protection and provide peace of mind.
Development pipeline of planned new feature rollouts fosters ongoing improvement.
Modern, intuitive software interface decreases cognitive load for users.
Reports.
View a live overview of student and counsellor interactions.
Filter data by year level, house, gender and counsellor.
Update student statuses from within student summary modals.
Export student data summary files for internal review with a single click.
Generate de-identified Student activity reports suitable for leadership teams.
Generate Counsellor activity reports for internal meetings and reviews.
Export data to support the formalised NCCD reporting process.
Identify and explore student data trends pertaining to #tags utilised.
Track the number of entries made by each counsellor weekly.
Track the number of digital form submissions received weekly.
Forms.
Build and manage a cache of digital form templates.
Set the question and response format for each individual question on a form template.
Duplicate form templates for editing to suit specific recipients and purposes.
Allow form recipients to attach accompanying documentation to a form submission.
Attach documentation to form templates for display and download by form recipients.
Distribute form links to recipients electronically for online completion.
Receive submitted digital forms in real-time to the Actions tab.
Associate submitted forms to student profiles for storage.
Prioritise and refer submitted forms between users.
Integrate digital form links into school portals, websites and resources.
Convert digital form links into QR codes for online completion.
View a log of each submission instance for each form template.
Secure.
Entirely cloud-based software provides increased flexibility, reliability and efficiency.
Advanced security protection measures ensure robust defences for data safeguarding.
Cutting-edge encryption technologies ensure data and privacy are maintained.
Ongoing compliance with the highest level of Australian and New Zealand data security standards.
Agile model security patching supports security, compliance and software efficiency.
Microsoft Azure SSO authentication technology strengthens digital security.
Daily local data backups and storage for increased data security, reliability and accessibility.
Regular penetration testing conducts scheduled deep scans and randomised light scans.
Active load testing and diagnostic log monitoring ensures smooth operation for users.
Policies and procedures informed by a cybersecurity qualified team.
Support.
Dedicated user support team ensures timely support response and status updates.
Online user support portal serviced by dedicated support staff.
Personal communications with users in lieu of AI chat bots.
Independent software design encourages direct communication with users.
Intentional, conscious minimisation of the need for school ICT department involvement.
Cloud-based User Software Manual delivers a 24/7 assistance guide to users.
Focus CJM Pty Ltd ABN 52 673 738 219 trading as FocusCS
Copyright © 2021 | All rights reserved